Privacy Policy

Vivre Privacy Policy

Last Updated: December 23, 2025

Privacy Statement

At Vivre (“we”, “our”, or “us”), your trust is important to us. We are committed to protecting your personal data and ensuring that your privacy is always respected.

We handle your personal data responsibly and in accordance with the Data Privacy Act of 2012 (DPA), its IRR, and issuances of the National Privacy Commission (NPC).

Privacy Notice

Vivre respects your right to privacy and safeguards your personal data.

This Privacy Policy applies when you:

  • Browse and transact on our website
  • Use our mobile applications
  • Communicate with us
  • Engage with promotions or surveys

By using our services, you confirm that you have read and agreed to this Privacy Policy.

2. Scope

This Policy applies when you use our platforms, apps, or services.

  • Website usage
  • Customer support interactions
  • Marketing subscriptions
  • Events and promotions

3. Personal Data We Collect

  • Name, email, contact number
  • Billing and delivery address
  • Order history
  • Device and usage data

We may also collect device permissions if allowed.

4. Purpose of Processing

  • Process orders and payments
  • Customer support
  • Service notifications
  • Analytics and fraud prevention

5. Legal Basis

  • Contractual necessity
  • Legal compliance
  • Legitimate interests
  • Consent

6. Marketing

You may unsubscribe anytime.

7. Cookies

Cookies are used for analytics and functionality.

8. Cross-Border Processing

We ensure safeguards for overseas data transfers.

9. Data Retention

  • Transaction records
  • Marketing data
  • Support logs

10. Data Sharing

  • Payment providers
  • Logistics partners
  • Technology vendors

11. Mobile App Privacy

  • Permissions
  • Analytics tools
  • Push notifications

12. Your Rights

  • Access and correction
  • Objection and restriction
  • Deletion and complaints

13. Children’s Privacy

We do not knowingly collect data from minors.

14. Security Measures

We implement organizational, physical, and technical safeguards.

15. Policy Updates

Updates will be posted on this page.

16. Contact Us

Data Protection Officer

Email: dpo@vivre.ph

Address: 1588 Pedro Gil Street, Malate, Manila

Telephone: 8981 8406